Comments on: Spark Overhaul

By: Ryan

Ryan — Thu, 27 Mar 2008 23:21:56 +0000

Good to hear Jerald. I was going to contact my rep because I notice serious lag far too often when opening my clients sites. Even the smallest sites are very slow loading and often do not load all images. Looking fwd to testing it out. I will let you know if I don’t see an improvement. Thanks much.

By: Myk.R

Myk.R — Thu, 27 Mar 2008 00:31:58 +0000

Thanks Jerald, appreciate your efforts. ;-))

By: Jerald Darow

Jerald Darow — Wed, 26 Mar 2008 18:45:28 +0000

Thomas,

The number of sites isn’t really a good metric (in terms of performance), because not every website consumes the same amount of processing power. You are being moved to a server with a lot more processing power, and the server’s average CPU utilization shouldn’t exceed 50%.

Myk,

The server is being replaced because of the less than ideal performance.

By: Myk.R

Myk.R — Tue, 25 Mar 2008 19:27:31 +0000

Hi Jerald,

Is this transfer the reason for the outages and server overloads?

Thanks in advance.

By: Thomas Goodson

Thomas Goodson — Tue, 25 Mar 2008 17:55:58 +0000

So, what kind of load do you expect to put on the new server (number of sites)?

By: Jeff Kaira

Jeff Kaira — Tue, 25 Mar 2008 07:29:31 +0000

Once all the data has been copied over to the new server, we can make the new server live and throw the old one away.

If you are disposing the old servers, is there a possibility that we can buy them off from you?

By: Roxanne Napolitano

Roxanne Napolitano — Tue, 25 Mar 2008 03:27:10 +0000

Jerald & the Acenet team,

I’ve been nothing but pleased with the service I’ve received so far - and now another improvement? With no additional cost to me? FABULOUS!!!

Your tech support is top-notch, and they’ve always rushed to my aid…even when the problem is my “newbie-ness” (which it usually is!).

I’ll keep recommending you to everyone I hear from who is looking for hosting services.

Keep up the great work anticipating your clients’ needs!
Thanks.

By: Jerald Darow

Jerald Darow — Mon, 24 Mar 2008 14:03:55 +0000

Marek,

If you need more resources, check out our newest hosting plan:

Enterprise Web Hosting, which includes:

500 GB Disk Space,
5,000 GB Bandwidth, &
Unlimited Addon Domains

More details can be found at…

http://ace-host.net/hostingplans.html

By: David

David — Mon, 24 Mar 2008 11:27:41 +0000

Interesting to know that and look forward to upgrading my account if the service is as good as you promise.
Thanks

By: Tony Jackson

Tony Jackson — Mon, 24 Mar 2008 06:42:35 +0000

Acenet & Jerald,

superb service from start to finish, no worries at all about any kind of downtime involved in this server transfer. I’ve personally had an exemplary service since signing with this company and I understand the tribulations that are needed to keep up an excellent, providable service like you do.

Keep up the good work and thanks for all you’ve done since I’ve been on-board.

All the best and thnx.